At Countdown Taxis, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our services or visit our website https://countdowntaxis.co.uk/.
1. Information We Collect
We may collect the following types of personal information:
- Contact Details: Your name, email address, phone number, and address when booking a taxi or contacting us through the website.
- Booking Information: Details related to your taxi booking, such as pick-up and drop-off locations, dates, times, and payment details.
- Device and Usage Information: Information about the device you use to access our website (IP address, browser type) and how you interact with the website (pages visited, time spent on the site).
2. How We Use Your Information
We use the personal information we collect for the following purposes:
- Taxi Booking and Fulfillment: To process your booking, assign a driver, and complete your ride.
- Communication: To send booking confirmations, updates, and respond to your inquiries.
- Service Improvement: To analyze how customers use our website and services to enhance the user experience.
- Marketing: To inform you of special offers, promotions, and updates (with your consent).
- Legal Compliance: To comply with legal requirements and protect against fraud or illegal activities.
3. Sharing of Personal Information
We may share your information with:
- Drivers: To facilitate your taxi booking, drivers will have access to relevant booking details.
- Service Providers: We may share information with trusted third-party service providers to help us operate our website and provide services.
- Legal Authorities: If required by law, we may share personal information to comply with legal obligations or protect our rights.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information (subject to certain legal exceptions).
- Opt-Out: Opt-out of receiving marketing communications at any time.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us understand how visitors use our site, allowing us to improve performance and functionality.
7. Changes to This Policy
We may update this Privacy Policy from time to time. The updated policy will be posted on this page with the date of the latest revision.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Countdown Taxis
Phone: +447894088624
Website: https://countdowntaxis.co.uk–
